Effective Date: March 31, 2025
1. Introduction
Welcome to FincomCT KZN. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website (fincomctkzn.co.za), services, or advertisements on various platforms, including Google Ads, Meta (Facebook & Instagram), LinkedIn Ads, and other digital marketing channels.
By using our website and services, you agree to the practices outlined in this policy.
2. Information We Collect
2.1 Personal Information
We collect personal data when you:
✔ Fill out contact forms or request information.
✔ Subscribe to our newsletters or marketing emails.
✔ Purchase a product, service, or register for training.
✔ Contact our support team via phone, email, or chat.
Types of personal information we collect:
- Name, phone number, and email address
- Business name and job title (if applicable)
- Billing and transaction details (for purchases)
2.2 Automatically Collected Information
When you visit our website, we collect certain technical and behavioral data:
✔ Device Information – Browser type, IP address, operating system
✔ Website Usage Data – Pages visited, time spent on the site, navigation patterns
✔ Ad Interaction Data – How you engage with our ads on Google, Facebook, and other platforms
This data is collected via cookies, tracking pixels, and analytics tools to improve user experience and advertising performance.
3. How We Use Your Information
We use your data to:
✅ Provide and improve our products and services.
✅ Process transactions and deliver Sage software solutions.
✅ Offer customer support and respond to inquiries.
✅ Send marketing emails (only if you opt-in).
✅ Personalisde advertising based on user behavior.
✅ Ensure website security and prevent fraud.
4. Cookies & Tracking Technologies
We use cookies, tracking pixels, and analytics tools to enhance your experience and improve our advertising effectiveness.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Analyse user interactions to improve services
- Marketing & Remarketing Cookies: Show relevant ads based on your browsing behaviour.
4.2 Managing Cookies & Opt-Out Options
You can manage cookies via your browser settings or opt out of targeted advertising via:
✔ Google Ad Preferences – adssettings.google.com
✔ Meta Ad Preferences – facebook.com/ads/preferences
✔ General opt-out – YourAdChoices
5. Data Protection & Security
We take strong measures to protect your personal data, including:
✔ Secure encryption & firewalls to prevent data breaches.
✔ Limited access control to protect sensitive information.
✔ Regular security audits to ensure compliance.
Despite these efforts, no online data transmission is completely secure. You share information with us at your own risk.
6. Data Sharing & Third-Party Disclosure
We do not sell or rent your personal information. However, we may share data with:
- Sage Software – To process software licenses and customer support.
- Advertising Partners – Google, Meta, LinkedIn, and other ad platforms for campaign performance analysis.
- Payment Providers – Secure third-party payment processors to handle transactions.
- Legal Authorities – If required by law for fraud prevention or compliance.
We ensure all third parties adhere to strict data protection policies.
7. Your Privacy Rights (POPIA & GDPR Compliance)
🔹 Right to Access: Request a copy of your personal data.
🔹 Right to Correction: Update or correct inaccurate data.
🔹 Right to Deletion: Request the removal of your information.
🔹 Right to Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, email us at: accounts@fincomct.co.za.
8. Third-Party Links
Our website may contain links to third-party sites (such as Sage, payment processors, and social media platforms). We are not responsible for their privacy policies, so please review their terms before sharing your data.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date”. Continued use of our website constitutes acceptance of any updates.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
📞 Phone: +27 75 302 1051 / +27 87 255 9109
📧 Email: accounts@fincomct.co.za
🏢 Address: Montclair, Durban, KZN
By using fincomctkzn.co.za, you agree to the terms outlined in this Privacy Policy.